1. Apply for water supply is the first application made by a customer to register an account at SAJ for the premises which had not been registered before.

 

  1. The applicant shall appoint plumbers registered with the National Water Services Commission (SPAN).

 

  1. Registered plumbers required to complete Water Supply and Services Agreement Form and SAJH501 Form as well as their respective requirement document.

 

  1. The completed form should be submitted to SAJ counter along with their supporting document.  Application type are as follows:

 

Num. Application Type Applicant

Category

Required Supporting Document
01 Individual

 

Property Owners · Copy of I/C

· Copy of Certificate of Fitness for Occupation (CFO) / Certificate of Completion and Compliance CCC / Assessment

· Copy of land grant

· Revenue Stamp RM10.00

Tenants Premises · Copy of I/C

· Loan Agreement

· Revenue Stamp RM10.00

Other application Statutory Declaration, owner confirmation letter, a letter of support for the parties involved
02 Company Company Owner · Director I/C

· Purchase Agreement

· Company Registration Certificate (SSM)

· Form 24 & 49

· Bank Guarantee (bagi penggunaan dari RM100K)

· Authorization letter (representative)

· Revenue Stamp RM10.00

Company Tenants · Applicant I/C

· Loan Agreement

· Company Registration Certificate (SSM)

· Form 24 & 49

· Revenue Stamp RM10.00

 

  1. SAJ will issue related invoices for deposit payment processes once the form has been completed.  If no payment is received within 30 days, the application will be canceled

 

  1. After payment of the deposit is completed, SAJ will issue work orders and handover the meter installation to a plumber. Installation period is as follows:

 

– 2 Days for Individual Application
– 7 Days for Community Application

 

  1. Meters that have been installed will be updated in the SAJ billing system.

 

  1. Download:

Water Supply and Services Agreement Form
SAJH501 Form